Midwest Heavy Duty ("we," "our," or "us") values your privacy and is committed to protecting the personal information you provide to us. This privacy policy explains how we collect, use, and protect your information when you use our website.
We collect personal information including names, addresses, telephone numbers, email addresses, and credit card information during registration, the checkout process, survey responses, and other site interactions. We also collect information when you participate in site features such as promotions or customer surveys. You may visit our site anonymously, but certain features may require registration.
Like many websites, we use cookies to enhance your experience and gather information about visitors and visits to our website. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.
The personal information we collect is used to provide you with essential customer support, such as processing orders, tracking, and keeping you informed of order status changes or issues. We also use the information to personalize your site experience, quickly process transactions, and allow us to respond better to your customer service requests. Additionally, we may use this information to notify you of any business-critical updates, such as weather disruptions that could affect your orders.
With your consent, we may also use your email address, telephone number, and postal address to send marketing communications about our products, services, and offers that may be of interest to you. Visitors who register or participate in site features such as marketing programs will be given a choice whether they would like to receive email communications from us.
We do not sell or share your personal information with third parties. Your data is only used by Midwest Heavy Duty for the purposes outlined in this policy. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
The term "outside parties" does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when required to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
We take the protection of your personal information seriously and implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. All sensitive information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.
We also work closely with payment providers to ensure your data is safeguarded during transactions.
Yes, we use cookies. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enable the site’s systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process items in your shopping cart and understand your preferences based on previous or current site activity. This helps us provide improved services and compile aggregate data about site traffic and interactions for future improvements.
You can choose to have your computer warn you each time a cookie is being sent, or you can turn off all cookies through your browser settings. However, doing so may limit certain site features.
You have the right to access, modify, or delete your personal information. To modify your email subscriptions or delete your online account information, please sign in to the “My Account” section of our site. Note that we may maintain information about individual sales transactions for record-keeping purposes.
If you have any concerns, please contact us using the information below.
In an attempt to provide you with increased value, we may include third-party links on our site. These linked sites have separate and independent privacy policies, and we are not responsible or liable for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites.
If you have any questions or concerns about our privacy practices or your personal information, please contact our privacy officer, Troy Zurbuchen, at support@midwestheavyduty.com.
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Policy changes will apply only to information collected after the date of the change. We encourage you to review this page periodically for the latest information on our privacy practices.
Policy Effective Date: This policy is effective as of October 15, 2024.
By using our site, you consent to our privacy policy.
